Municipal Utilities
Electronic Payment cut-off time
All credit/debit card and e-check payments paid after 8:00 PM each day will be posted on the next business day.
Transaction Fee
The policy made Effective on 10-13-2021, has now been implemented. Please note: A convenience fee of $3.75 will be assessed per $400.00 when you pay by Credit/Debit Card and a $3.00 fee when you pay by e-check for Utility Bills; for miscellaneous bills, a flat 3% fee, with a minimum of $2.75, will be charged. This fee is for the convenience of using Credit/Debit Cards or e-checks. Any customer using a Credit/Debit Card or e-check will be charged a fee, per transaction. Due, to VISA rules and regulations VISA Credit/Debit cards will be accepted “Online”, or “By Phone. For your convenience, online access has been made available in our office for those customers wanting to pay with VISA, in our office.
Useful Links
- Site Capacity Analysis
- Utility Service Board Live Steamed Meetings
- City of Frankfort Stormwater Runoff, Construction Activities (MS4)
- City of Frankfort Stormwater Standards Ordinance No. Co-04-26, Exhibit A (MS4)
- Fees and Deposits
- Electric Rates
- IMPA - Indiana Municipal Power Agency
- Municipal Utility Online Bill Pay
Upcoming Events
- Utility Service Board Meeting12/15/254:00 pm - 11:59 pm
- Christmas Eve & Christmas Day Holiday12/24/25 All Day
- New Year's Eve & New Year's Day Holiday12/31/25 All Day
- Utility Service Board Meetings01/05/264:00 pm - 11:59 pm
- Utility Service Board Meeting01/19/264:00 pm - 11:59 pm
Contact Us
General Manager
Frankfort, IN 46041
- Business: (765) 659-3362
- Other: (765) 654-4424
- Staff Directory
- Hours: Monday-Friday
9:00-5:00