Municipal Utilities
Electronic Payment cut-off time
All credit/debit card and e-check payments paid after 8:00 PM each day will be posted on the next business day.
Transaction Fee
The policy made Effective on 10-13-2021, has now been implemented. Please note: A convenience fee of $3.75 will be assessed per $400.00 when you pay by Credit/Debit Card and a $3.00 fee when you pay by e-check for Utility Bills; for miscellaneous bills, a flat 3% fee, with a minimum of $2.75, will be charged. This fee is for the convenience of using Credit/Debit Cards or e-checks. Any customer using a Credit/Debit Card or e-check will be charged a fee, per transaction. Due, to VISA rules and regulations VISA Credit/Debit cards will be accepted “Online”, or “By Phone. For your convenience, online access has been made available in our office for those customers wanting to pay with VISA, in our office.
Upcoming Events
- Utility Service Board Meetings04/07/254:00 pm - 11:59 pm
- 2025 State of the City04/08/256:30 pm - 8:30 pm
- 2025 State of the City04/08/256:30 pm - 11:59 pm
- Good Friday - City Holiday04/18/25 All Day
- Utility Service Board Meeting04/21/254:00 pm - 11:59 pm
Contact Us
General Manager
Frankfort, IN 46041
- Business: (765) 659-3361
- Other: (765) 654-4424
- Staff Directory
- Hours: Monday-Friday
9:00-5:00