FAQs - Details

Question

If I do pay a deposit – can I get it back?

Answer

Deposits can be refunded in one of two ways. Customers who remain on our service – and pay their bill on time for 12 consecutive months – will be refunded in full. Customers who terminate service with us will have their deposit applied to their “final” bill. Any additional monies left over will be mailed to their new mailing address.